The breach was hidden by the company which paid hackers $100,000 to delete the data.
According to Bloomberg, which first broke the news, Uber’s former CEO Travis Kalanick knew about the breach over a year ago.
The hackers found 57 million names, email addresses and mobile phone numbers, the ride-sharing company said.
Within that number, 600,000 drivers had their names and license details exposed. A resource page for those affected has been set up.
Drivers have been offered free credit monitoring protection, but according to Uber’s statement, affected customers will not be given the same.
Uber’s new CEO Dara Khosrowshahi said: “While we have not seen evidence of fraud or misuse tied to the incident, we are monitoring the affected accounts and have flagged them for additional fraud protection.”
“None of this should have happened, and I will not make excuses for it,” he added.
“While I can’t erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes.”
In the wake of the news, Uber’s chief security officer Joe Sullivan has left the company.
The company did not confirm precise details of the hack, but according to Bloomberg‘s report, two hackers were able to access a private area of Github, an online resource for developers.
From there it is understood they found Uber’s log-in credentials to Amazon Web Services. AWS is a cloud computing service used by companies to store data.
As is often the case, it will likely be the cover up that proves more bothersome for Uber than the hack itself.
Companies are required to disclose significant data breaches to regulators, something it has by its own admission failed to do in this case.
In January 2017, Uber was fined $20,000 for failing to disclose a considerably less serious breach in 2014.
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