Apple will refund Australian customers over the new iPad 4G capabilities

Apple has announced that will refund Australian customers who felt misled about the 4G capabilities of the new iPad.

The country’s consumer watchdog has taken Apple to court for false advertising because the tablet computer does not work on Australia’s 4G network.

Apple’s lawyers said they were willing to publish a clarification.

However, Appler the company does not accept that it misled customers.

Australia’s Competition and Consumer Commission (ACCC) said on Tuesday “that Apple’s recent promotion of the new <<iPad with wi-fi + 4G>> is misleading because it represents to Australian consumers that the product can, with a Sim card, connect to a 4G mobile data network in Australia, when this is not the case“.

Apple has announced that will refund Australian customers who felt misled about the 4G capabilities of the new iPad

The watchdog then lodged a complaint at the Federal Court in Melbourne.

At a preliminary hearing, Apple lawyer Paul Anastassiou said Apple had never claimed the device would work fully on the current 4G network operated by Telstra.

Apple says the new iPad works on what is globally accepted to be a 4G network.

The matter could go to full trial after the Easter break.

The Apple iPad’s third version went on sale earlier this month, with Australia the first country where it was available.

Shoppers lined up by the hundreds at Apple stores on opening day and the company said it had been its strongest iPad launch to date.

The ACCC said it was seeking an injunction on sales as well as a financial penalty against Apple, corrective advertising and refunds to consumers.

On its website, Apple does state that 4G LTE is only supported on selected networks in the US and Canada.

 

Nancy Clayson

Nancy is a young, full of life lady who joined the team shortly after the BelleNews site started to run. She is focused on bringing up to light all the latest news from the technology industry. In her opinion the hi-tech expresses the humanity intellectual level. Nancy is an active person; she enjoys sports and delights herself in doing gardening in her spare time, as well as reading, always searching for new topics for her articles.

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