Dozens of American Airlines planes have been grounded by a faulty iPad application.
The glitch caused iPad software – used by the planes’ pilots and co-pilots for viewing flight plans – to stop working.
AA’s cockpits went “paperless” in 2013 to save its staff having to lug heavy paperwork on board. The company estimated the move would save it more than $1.2 million in fuel every year.
American Airlines said that it had now found a fix for the problem.
A spokesman for the carrier said: “We experienced technical issues with an application installed on some pilot iPads.”
“This issue was with the third-party application, not the iPad, and caused some departure delays last night and this morning.
“Our pilots have been able to address the issue by downloading the application again at the gate prior to take-off and, as a back-up, are able to rely on paper charts they can obtain at the airport.
“We apologize for the inconvenience to our customers.”
AA pilots use an app called FliteDeck, which is made by the Boeing subsidiary Jeppesen.
A spokesman for Jeppesen provided further detail.
“The issue was caused by a duplicate chart for Reagan National Airport in American’s chart database,” said Mike Pound.
“The app could not reconcile the duplicate, causing it to shut down.
“We were able to remedy the situation quickly, and instruct pilots to uninstall and reinstall the app.
“Until the chart database is updated, AA pilots flying to or from National will use PDF [portable document format] images of the chart, outside of the app.”
American Airlines is not the only carrier whose pilots and cabin crew have switched from using physical charts and paper manuals to tablets.
United Airlines was also an early adopter of iPads, while Delta has opted for Microsoft’s Surface tablets instead.
British Airways and Ryanair are among others still in the process of shifting to so-called Electronic Flight Bag-based systems.
In addition to saving on fuel costs, it is also suggested that such kit reduces flight preparation time, reduces the likelihood of injuries and helps staff by offering real-time updates.
Obamacare website – HealthCare.gov – experienced a connectivity glitch on Sunday, another complication for an already beleaguered population of would-be health care applicants, the company operating the hub has said.
White House officials said Terremark was working to resolve the issue as quickly as possible.
Health and Human Services spokesman Joanne Peters said in a statement that HealthCare.gov website was down because the company “experienced a failure in a networking component, and planned maintenance to replace it brought down network connectivity to the data center.”
Obamacare website experienced a connectivity glitch on Sunday, another complication for an already beleaguered population of would-be health care applicants
“Our understanding is that this failure is likely impacting several other sites, in addition to HealthCare.gov and the Data Services Hub,” Joanne Peters added.
The October 1st launch of Barack Obama’s health care law, dubbed as Obamacare, has been marred by technical glitches and delays.
The Health and Human Services department has encouraged website users to contact their call center to apply for coverage.
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O2 network problems that hit hundreds of thousands of customers have continued into a second day.
The UK leading provider of mobile phones and broadband said its 2G network had now been restored and that customers should now be able to make and receive calls.
O2 is advising users to turn off their 3G setting while engineers work to restore that part of the network.
The widespread issues began “at lunchtime” on Wednesday which meant many lost voice and data services.
In a statement the firm said: “We can confirm that our 2G network service has now been restored. Customers who were affected should now be able to make and receive calls. Our 3G service is starting to restore and customers should expect to see a gradual return of data services as the day progresses.”
O2 network problems that hit hundreds of thousands of customers have continued into a second day
It was advising customers still affected by the outage to switch their mobile phones off and on.
Few details have been given about what has caused the issues.
“We can confirm that the problem with our mobile service is due to a fault with one of our network systems, which has meant some mobile phone numbers are not registering correctly on our network,” said the firm.
It is not clear how many of O2’s 23 million customers have been hit by the fault but the operator said the problem was not based on geography. Across the country some will be able to connect at the same location as others who cannot.
Customers of other organizations that use O2’s mobile masts, such as GiffGaff and Tesco Mobile, were also still affected.
Transport for London confirmed that the network issues had affected some docking stations for “Boris Bikes”, the scheme which allows people to hire cycles around London.
“We are aware of this problem, and we’re currently working to resolve it as soon as possible,” TfL said in a statement.
Customers have been told they can keep track of developments via O2’s service status page.
Facebook investors have been offered $40 million by the NASDAQ stock exchange for a computer hitch that stopped them trading on debut day.
Some shareholders had hoped to sell the much-hyped shares on the issue day to take advantage of pent-up buyer demand.
But technical problems kept many investors from buying shares in the morning or selling them later in the day.
The payout is meant to reimburse those who lost money because of the fault.
The opening of trading was delayed by half an hour and some investors were unable to tell whether their orders were processed, while others said they were left holding shares they did not want.
Facebook investors have been offered $40 million by the NASDAQ stock exchange for a computer hitch that stopped them trading on debut day
Facebook’s shares went on sale at $38 a share on 18 May, but rose sharply in early trading, something many buyers had hoped to capitalize on by selling during the day.
They ended the day barely above the starting level though, and have floundered since, falling to around $25 a share.
NASDAQ says it will reimburse those who tried to sell into the first-day bounce at $42 or less, but either couldn’t sell or sold at a lower price than they intended.
The $40 million is more than 10 times the $3 million previously paid by NASDAQ for technical errors, but already there have been complaints from some investors it will not be enough to cover losses.
NASDAQ’s chief rival, the New York Stock Exchange, has accused NASDAQ of giving itself an unfair advantage, saying the move gives investors an incentive to move more of their trading to NASDAQ.
In a statement it said: “This is tantamount to forcing the industry to subsidize NASDAQ’s mis-step and would establish a harmful precedent that could have far-reaching implications for the markets, investors and the public interest.”
The exchange added it would “strongly press our views” against the proposal, which has to be approved by the watchdog the Securities and Exchange Commission.