What to Look for When Comparing Legal Transcription Services
Choosing a transcription service doesn’t need to be difficult. In fact, it is now easier than ever before and when you do your research you will soon find that there are endless options available.
Check the Turnaround Time
When comparing legal transcription services, you have to make sure that you check the turnaround time. The best companies will always make sure that you get results that are fast and accurate. They will also help you to get your data back that same day in some instances too, and this is great if you have a deadline that you need to meet.
Do they Outsource?
Another consideration when choosing a legal transcription service is to find out if they outsource. The best transcriptions come from native English speakers, so it helps to choose a company who guarantee this. When you do, you will be able to hold them to a high standard and you also have the guarantee of knowing that your end result is going to be factually right and error-free.
Confidentiality
When working in the legal industry, confidentiality is key. You need to make sure that you find a company who is able to guarantee this because the last thing that you need is to have your data leaked and your case put in jeopardy. When you work with a transcription service who ensures confidentiality, you know that their identities will have been verified and you can also feel assured knowing that they have been through all of the right background checks too.
Check to see if they’re Established
A transcription service provider that has been around for 10 years or more will be far more trustworthy when compared to someone who has been around for a much shorter period of time. Their resilience and their overall years of experience ultimately prove that they are willing to put in the work.
Contacting your Provider
When comparing providers, try and take note of how quickly each one replies. If one is able to offer both phone and email support then this is great, but if another only offers live chat for example then this may not be as efficient.
Ensure Secure Delivery
You really want your transcript to be delivered properly. For this reason, you have to make sure that you choose a company who is able to do it via email or even through a file system. This will give you the chance to download it properly and it will also help you to share any changes that may be required.
Flexibility
And lastly, when comparing legal transcription companies, you need to make sure that the company themselves can be flexible for your deadlines. If they aren’t then you may find it harder to get the result you need from your documents and you may even find that you end up with delays. This is the last thing that you need when you have a legal case on the go, so take your time and make sure that you pay attention to the finer details.