Two iOS 8 users are suing Apple for not telling about the amount of memory required by its flagship operating system.
The legal complaint revolves around iOS 8 and the amount of memory it reserves for itself on iPods, iPhones and iPads.
The complaint alleges that it takes up so much space that far less than advertised is left for people to store their own data.
Apple has yet to issue any official comment on the lawsuit.
The complaint has been filed in California by Miami residents Paul Orshan and Christopher Endara who say that iOS 8 can occupy up to 23.1% of the memory available on some Apple devices.
In addition, upgrading devices from the earlier iOS 7 to 8 can cause people to lose up to 1.3 gigabytes of memory, said papers filed in support of the legal action.
The amount of memory taken up by iOS 8 can mean users run out of storage and, Paul Orshan and Christopher Endara allege, this is helping Apple force people to sign up for its fee-based iCloud storage system.
The lawsuit is seeking millions of dollars in damages for those using Apple devices facing the storage squeeze.
So far, Apple has not responded to requests for comment on the lawsuit.
The latest upgrade to iOS 8 was released in late September but Apple was forced to withdraw and then re-issue it because the first version meant a lot of iPhone 6 and Plus handsets could no longer make calls.
Apple issued a public apology over the botched update but said only 40,000 people were affected by it.
Apple has issued an apology after an update to its iOS 8 left some iPhones users unable to make or receive calls.
Users who had installed iOS 8.0.1 on the iPhone 6 models also complained it had caused problems for the handsets’ Touch ID fingerprint facility.
The update had been released less than a week after the phones had gone on sale in order to fix other issues.
Apple said it was working on a new version.
“We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1,” it said.
“Affected users can reinstall iOS 8 through iTunes.
“We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.”
Apple has also published a support document that lists the steps affected users can take to revert their devices to the previous version of the operating system.
Apple has issued an apology after its iOS 8 update left some iPhones users unable to make or receive calls
The iOS 8.0.1 update had been made available online for less than an hour before it was pulled on September 24.
MacRumors reported that within that time the iOS 8.01. had caused connectivity problems for subscribers to networks including EE in the UK, Vodafone in Germany, AT&T and Verizon in the US and Rogers in Canada.
Apple had said the update was intended to fix other bugs including:
- An issue that could cause unexpected data usage when receiving a text message
- A bug that had prevented apps designed to work with its HealthKit software from being made available
- An issue that prevented some apps from accessing photos on the iPhone or iPad’s library
While it is common for tech companies to issue bug fixes shortly after the release of a major new version of software, it is not usual for them to have to recall the code.
The mistake comes at a time when Apple has suffered a series of setbacks.
Last week Apple released a tool to remove the new U2 album from iTunes users’ libraries – which it had given away for free – after complaints that its songs had automatically been downloaded to devices without their owners’ permission.
On September 23, claims were made that some of the new iPhones had bent after being placed in users’ pockets – it is as yet unclear whether this is a major problem or not.
One day later it emerged that a bug in OS X could leave the company’s Mac computers open to attack.
The Shellshock bug also affects computers powered by Linux.
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Apple users have taken to social media to express their frustration over installing the company’s latest software update, iOS 8.
Many iPhone and iPad users have resorted to deleting photos, videos and other files in order to free up space for the new version of Apple’s mobile operating system, iOS 8, which requires up to 5.8GB of storage.
Apple has also removed apps for its new health software because of a bug.
One expert said Apple’s updates were often prone to “teething problems”.
Some vexed Apple users took to Twitter to express their annoyance.
Apple users have taken to social media to express their frustration over installing the latest update iOS 8 (photo Apple)
This is not the first time Apple users have had trouble with iOS updates.
In 2012, the iOS 6 update caused some users to lose their apps, and others lost photos and messages when updating to iOS 7 in 2013.
As well as requiring a lot of storage, the latest version, iOS 8, does not include apps that run with Apple’s new HealthKit service, which is designed to work with third-party wearable health devices.
The software was originally scheduled for release in iOS 8, but has been pulled while Apple works on fixing a bug.
Apple users can avoid the need to free up storage space for the latest update by upgrading their software via iTunes on a Mac or PC, instead of through the phone or tablet itself.
Additionally, much of the free space required by the update is made available again once the installation process has completed.
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