About 2.5 million pieces of Galaxy Note 7 have since been recalled. The new phone features components from those recalled devices, as well as unused parts Samsung has in stock.
Image source Samsung
Environmentalists had been putting pressure on the firm to reuse Galaxy Note 7 components to reduce the amount of so-called e-waste.
Samsung shares dropped more than 6% on September 12 after the South Korean company urged users not to use its flagship Galaxy Note 7 phone and exchange the device due to fears it might catch fire.
The company hit a two-month low after recalling 2.5 million phones last week following reports of the Galaxy Note 7 exploding during or after charging.
Photo Samsung
Airline passengers were warned by the FAA not to use or charge the phones while on board.
Aviation authorities in several other countries and individual airlines have since then also banned the use of the devices on their flights.
Samsung had already said it would replace all devices that customers would hand in.
According to the company, battery problems were behind the phones catching fire, but Samsung said it was difficult to work out which phones were affected among those sold.
The Galaxy Note 7 was launched last month and has been otherwise generally well-received by consumers and critics.
Samsung Electronics has decided to recall its flagship Galaxy Note 7 smartphone saying that battery problems were behind phones catching fire.
According to US and South Korea reports, the phone “exploded” during or after charging.
Samsung said customers who already bought Galaxy Note 7 will be able to swap it for a new one.
The recall comes just one week ahead of Apple’s expected presentation of a new iPhone model.
Photo Samsung
Samsung’s mobile business president Koh Dong-jin told reporters: “We have received several reports of battery explosion on the Note 7 that and it has been confirmed that it was a battery cell problem.”
The South Korean company said it would take about two weeks to prepare replacement devices.
According to Samsung, the Galaxy Note 7 has been launched in 10 countries so far but with different companies supplying the batteries.
Over the past days, several users had reported their phones caught fire or exploded while charging, and Samsung said it had confirmed 35 such cases.
The Galaxy Note 7 was only launched on August 19 and has since them been generally well-received by critics and consumers.
The model is the latest of Samsungs’ series of so called phablets – smartphones with very large screens and, in the case of Samsung, featuring a stylus.
Samsung also added an iris scanner to the Note 7, which lets users unlock the phone by detecting patterns in the eyes.
This website has updated its privacy policy in compliance with EU GDPR 2016/679. Please read this to review the updates about which personal data we collect on our site. By continuing to use this site, you are agreeing to our updated policy. AcceptRejectRead More
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.