Bank of Scotland ATM gives out extra cash on Stonelaw Road in Rutherglen
Dozens of people have been queuing to withdraw money after a Bank of Scotland machine in Glasgow, UK, began dispensing extra cash.
Strathclyde Police said they were alerted to the incident at the Bank of Scotland, on Stonelaw Road in Rutherglen, around Saturday lunchtime.
Officers went to the scene and alerted the bank, who were able to switch off the machine remotely.
The Bank of Scotland said the branch would “contact any customers who have been affected”.
Ecstatic customers flocked to the Bank of Scotland ATM after realizing the machine was dispensing extra cash today.
The machine was reported to be issuing double the amount requested by customers making withdrawals, until police were alerted and stood guard at the cashpoint until the bank could shut down the machine.
The Bank of Scotland was eventually able to switch off the machine remotely after being alerted to the costly blunder. It said it was unlikely to take action because of the difficulty of tracing all the payments dispensed this afternoon.
A crowd had gathered when the ATM started pumping out the extra notes.
Word of the fault spread after a picture of the queue at the bank machine was posted on Twitter.
One user, Lauren, tweeted: “The bank of Scotland at Burnside was giving out double money now police are standing there so no one can go to it #gutting.”
Disappointed Mark Gallagher, who uses the Stonelaw Road branch, tweeted: “I was elsewhere.”
Bank of Scotland said in a statement: “We can confirm that, for a very short period of time, the ATM in Burnside, Glasgow, was mis-dispensing cash.
“It will be difficult to trace all payments, as they won’t all be our customers, so it’s unlikely that we will take action.
“We apologize for any inconvenience caused.”